About Official Aspire
Aspire UK Distribution
In May 2016 Aspire Launched 3 Distribution & Support centres right here in the UK. Each Distribution hub and support centre is responsible for servicing a particular region of the UK.
OfficialAspire.co.uk are responsible for servicing the North of the UK from Macnhester, Liverpool, Yorkshire, The North East right up to the Highlands of Scotland.. You can verify our credentials as one of Aspire's UK representitives by visitng Aspire HQ website and looking at the UK partners. https://www.aspirecig.com/business-partners/UK/
In addition to this please find a copy of our certificate of Aspire representation signed by the CEO & General manager of Aspire HQ.
Daily we speak with many UK electronic cigarette vendors that stock Aspire products. We not only service them with fast delivery of their stock but we support any issues that arrive once the stock has been sold on in the UK market. By purchasing your Aspire products from us you are getting a fantastic wholesale price that is so appealing you will never import direct again. In addition to this by purchasing from us you are effectively buying direct from the Aspire factory and so you can rest assure knowing all your products in your store are 100% genuine.
So why have Aspire done this
TPD regulation came into force in the UK on the 20th of May 2016. Aspire wanted to have an official distribution team in place to take on the burden of product notification, testing & submissions for their products within the EU. Our distribution team will be responsible for this and so if you are dealing directly with our distribution team you do not have to worry about the TPD when selling Aspire TPD compliant products. If you are a Vendor based in the UK we are taking all of the hassle and stress away from you caused by the paperwork and notification required for all Aspire Products. If you purchase from our team you never have to worry about TPD issues on Aspire hardware.
Aspire Wholesale Price
Our team can match or obliterate any wholesale price from other UK suppliers. Our goal is to make the Aspire brand accessible to all levels of vendors in this industry. We already supply some of the biggest names in the UK but we also care about the small independent stores across the country. Therefore our price structure is not only the cheapest but its fair. By that we mean we have seen how Ebay & Facebook sellers have forced RRP to come down in the UK. We aim to stop this as we understand UK vendors with highstreet stores have overheads which need to be protected in the selling price. Speak with our team and you will see how much we understand your requirements and will certainly find a wholesale solution that suits you. If a UK Wholesaler is supplying you cheap then speak with us we may be able to make it even cheaper.
Customer Service & Warranty
Official Aspire UK will work with you to better service your customer in the form of product support which can solve any issue quickly in your store to avoid your customer getting upset and cut down the number of returns on your products. In addition this provides a boost to repeat business which is critical in the UK vape scene today. When buying direct from us you will get a 6 month warranty on all Aspire electricals such as mods etc. if a problem does arise with your order you will have a dedicated customer support centre in your region that you can speak with Monday - Friday during normal business hours. In addition to this you will have a support email that shall be monitored until 10pm each night giving you access to Aspire support at any given time. Terms and conditions apply to the extended warranty.
The Aspire UK Distribution team is run by Directors of vape stores so we know what you face from your customers on a daily basis. We have the knowledge and experience to help you better your own customer service. That is not to say we are here to run your business, far from it, your business is your own and yours to run as you see fit but with our team behind you we hope to help you grow as the electronic cigarette enters a new era under TPD regulation.
By choosing to buy from OfficialAspire.co.uk you are effectively gaining a UK based support team right at your fingertips.
So as you can see the UK market is serviced very well by Aspire and we hope that all UK vendors will now use this service and propel your business forward in the coming years.
If you have any questions regarding the UK Distribution team, the TPD, our support service or our products please feel free to contact us.